Elevated Errors for Steam Communication
Incident Report for SNOW
Resolved
This incident has been resolved.
Posted 8 months ago. Dec 23, 2016 - 22:07 CET
Monitoring
Steam seems to have resolved their issues, and everything is running smoothly again. We will continue monitoring the situation in case of regressions.
Posted 8 months ago. Dec 23, 2016 - 20:38 CET
Update
We just deployed a temporary work around for the issue on our backend. Starting the game should work now, but using Steam features such as purchasing credits will still be affected.
Posted 8 months ago. Dec 23, 2016 - 17:39 CET
Update
We are still having issues communicating with Steam. You can follow the status of their services at https://steamstat.us/
Posted 8 months ago. Dec 23, 2016 - 17:02 CET
Identified
We're currently seeing a high number of errors while starting game sessions. This is caused by our communication with Steam being very slow and sometimes timing out completely.
Posted 8 months ago. Dec 23, 2016 - 16:35 CET